| Requirements
• Identifies and resolves issues before they impact the customer.
• Communicates areas of importance and concern via management systems. Clearly outlines the response process.
• Recognizes risks and quickly establishes countermeasures.
• Holds self and others accountable to standardized work expectations.
• Highlights variations from defined standards, and immediately responds to correct variances.
• Utilizes appropriate tools and methods for developing individuals and teams.
• Identifies and shares process improvements beyond their own scope of responsibility (ex. Location, function, etc)
• In the absence of a standardized processes, uses available data to make quick decisions and incorporate results into standards.
• Welcomes feedback and makes changes to improve performance
• Communicates when standardized processes cannot be met and shares best practices.
• Utilizes multiple motivational styles to communicate and encourage employees
• Utilizes rapid problem solving processes and tools to mitigate all problems.
Experience: (Describe years and types of experience (or knowledge) a person would normally have to enter this position.)
Minimum 5 years working experience and 3 years of Facility management position and hands-on maintenance skill. knowledge of all building systems, building construction, site utilities and site construction. Knowledge of emergency evacuation procedures, fire sprinkler control systems, water shut off valves, HVAC & lighting controls, security alarm system and basic electrical controls. Knowledge of event scheduling procedures. Knowledge of basic computer skills (i.e. Word & Excel), and ability to learn other software (i.e. AutoCAD). Knowledge of legal codes and standards (OSHA, etc.)
Education: University degree of electrical or mechanical or equivalent
|